Planet Fitness was founded in 1992 and is one of the most popular fitness center chains with currently more than 17 million active members. However, the franchise is still a long way from acquiring the new customer service practices, especially with regards to the cancellation of their membership plans. You cannot close your Planet Fitness account online; you must visit your home club to cancel your membership.
Would you like to cancel your Planet Fitness membership but don’t know how to do it? If so, this is where you need to be. Here we are going to show you how to cancel your Planet Fitness membership in a few simple steps. So let’s start.
How can I cancel my Planet Fitness membership?
The worst thing about Planet Fitness is that it has not yet implemented the ability to cancel your membership online. That means you just can’t call or visit the official website and state there that you are not coming from tomorrow. Please cancel my membership. That thing doesn’t happen in Planet Fitness.
There are only two ways to cancel your Planet Fitness membership: go to your home club and speak to the representative, or send a “Cancel Membership” letter.
Visit the home club: If you can, visit your home club and ask the representative to cancel your membership. Provide a compelling reason for canceling, otherwise the agents might confuse you with his words and try to prevent you from canceling your membership.
Cancel membership by email: Sending a cancellation email is another recommended method to cancel your Planet Fitness membership. Send an email to your Planet Fitness Club from your registered email account. The email should contain the exact reason for the cancellation of the membership. And an effective termination date. In addition, it should also include the details mentioned below.
- Your full name
- Planet Fitness membership number
- birth date
- registered email address
- Phone number
- Address
- The last four digits of the registered credit card account
Attach your signature to the cancellation email. Stay in touch with the club later to make sure your letter is received, edited, and approved.
How do I pause Planet Fitness membership?
Most fitness clubs allow their users to temporarily pause their membership. Therefore, if you leave town or have a medical emergency, you can pause your membership instead of canceling it.
Most fitness clubs allow you to keep your membership for a maximum of 3 months in the event of a medical emergency. However, the rules and the total time period may vary from club to club. So visit your fitness club and speak to the representative personally about pausing your membership.
How can I cancel a Planet Fitness membership for a deceased person?
The process is the same if you want to cancel a deceased person’s Planet Fitness membership. Visit the health club and speak to the representative or send the mail to the authority. But don’t forget to include the person’s date of death in addition to all the details.
So this was about how to cancel your Planet Fitness membership? For more interesting guides, visit TheTealMango.
