Utah’s doTERRA compelled to recall 1.3M important oils for not assembly security requirements

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PLEASANT GROVE – Three products from Utah-based multi-level essential oil marketing company doTERRA have been recalled for failing to meet US Consumer Product Safety Commission’s safety standards.

The safety recall was announced last week and includes the following three products:

  • Deep Blue in a 10 ml glass bottle with a rollerball applicator and a black cap
  • PastTense in a 10 ml glass bottle with a rollerball applicator and a black cap
  • Deep Blue Touch in a 10 ml glass bottle with a rollerball applicator and a black cap

Methyl salicylate, which is found in each of the three products, requires child-resistant packaging under the Poison Prevention Packaging Act. According to doTERRA, none of the three essential oil bottles have a child-resistant closure.

If large amounts of the products are ingested or topically applied to children, there is a risk of poisoning. No injuries or incidents related to the products have been reported to date, according to the CPSC.

“Consumers should immediately store the products in a safe place out of the reach of children until the products can be safely destroyed,” doTERRA said in its safety recall notice.

According to the safety commission, the products should be destroyed and replaced with safe alternatives from the company. Those who own the recalled products can contact the essential oil company for a free replacement. DoTERRA will contact known buyers directly.

To qualify for a replacement, doTERRA says consumers must provide a photo of the unused product and the documentation they own. Company staff recommended that you attach a photo of yourself with the product or write an ID number on a piece of paper on top of the photo.

Those affected by the recall can contact the company here:

  • Call 800-411-8151 Monday through Friday from 8 a.m. to 8 p.m. (MDT) and Saturday from 9 a.m. to 2 p.m. (MDT)
  • Live chat Monday through Friday from 8 a.m. to 10 p.m. MDT and Saturday from 9 a.m. to 2 p.m. MDT
  • Email: cpscrecall@doterranotices.com

The Security Commission estimates that around 1.3 million units of the recalled products are in circulation. The products were available on the doTERRA website from September 2018 to September 2020 and ranged from $ 26 to $ 79.

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